FAQ
Everything you need to know before choosing the perfect bike for your child.
We’ve answered the most common questions to help you buy with confidence.
We’ve answered the most common questions to help you buy with confidence.
What is RULLY bike?
RULLY is a brand that specializes in children’s bicycles and bike accessories.
It focuses on designing bikes for young kids (typically ages 2–8), combining safety, ease of use, and fun designs.
It focuses on designing bikes for young kids (typically ages 2–8), combining safety, ease of use, and fun designs.
What size bike should I choose for my child?
The best way is to choose based on height, not age.
- 12” → 85–105 cm (2–4 yrs)
- 14” → 95–115 cm (3–5 yrs)
- 16” → 105–125 cm (4–7 yrs)
👉 If you’re between sizes, we recommend sizing up for longer use.
Is it easy to assemble?
Yes! The bike comes 85% pre-assembled.
Setup takes about 15–20 minutes, with tools included.
Is it safe for beginners?
Absolutely. Features include:
✔ Training wheels (12” & 14”&16“)
✔ Easy-to-use brakes
✔ Anti-slip pedals
✔ Enclosed chain guard
Absolutely. Features include:
✔ Training wheels (12” & 14”&16“)
✔ Easy-to-use brakes
✔ Anti-slip pedals
✔ Enclosed chain guard
Can it grow with my child?
Yes — adjustable seat & handlebar allow years of use.
Yes — adjustable seat & handlebar allow years of use.
Is it durable? Will it last?
Built with a strong steel frame and quality components, this bike is designed to handle daily riding and outdoor play.
Built with a strong steel frame and quality components, this bike is designed to handle daily riding and outdoor play.
What if something is missing or damaged?
We’ve got you covered.
👉 Fast support + replacement parts within 24 hours.
We’ve got you covered.
👉 Fast support + replacement parts within 24 hours.
How fast is shipping?
Delivery usually takes 3–7 business days.
Delivery usually takes 3–7 business days.
Can I return it if needed?
Yes — 30-day hassle-free returns.
Yes — 30-day hassle-free returns.
What is your return policy?
We offer a 30-day hassle-free return.
If you're not satisfied, you can return it unused in the original packaging.
We offer a 30-day hassle-free return.
If you're not satisfied, you can return it unused in the original packaging.
Is this a good gift option? 🎁
Definitely! This bike is a popular gift choice for birthdays and holidays—practical, fun, and loved by kids.
Definitely! This bike is a popular gift choice for birthdays and holidays—practical, fun, and loved by kids.
Still unsure?
Our bikes are designed to be safe, easy to assemble, and built to last—everything parents look for in a first bike.